Small Business Development Center

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mountainempirecc_3c_rgb-300x265.png.webpVirginia Small Business Development Center (SBDC) The Virginia Small Business Development Center (SBDC) located at Mountain Empire Community College offers free business consulting, affordable training courses, personal referrals to local resources, guidance, insights, and connections to help businesses succeed. The Small Business Development Center at Mountain Empire Community College is funded in part through a cooperative agreement with the U.S. Small Business Administration. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.


The VCEDA Seed Capital Fund is a $10,000.00 matching grant for new small businesses. The funding round for the Spring of 2024 will open in late January 2024.

Complete form to see if you qualify.

It should be noted that some localities and local organizations also provide grants, so interested parties may want to check with local resources for these opportunities. Also, this is not an all-inclusive list of grants that may be available but is intended to be representative of different options for small businesses seeking grant funding. Furthermore, it should be noted that these programs are generally not intended to fund start-up businesses, and many are focused on specific industries that require a significant level of expertise on the part of the applicant company’s owners.

 

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Small Business Development Centers

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National Women\’s Business Council

 

 

 
New Challenge for Restaurants – Attracting Generation “Z” Diners

The past few years have been a particular challenge for Restaurants. First came the pandemic, then inflation-fed ingredient price increases and labor shortages. Now, Generation “Z” diners are less inclined than their predecessor generations to dine out.This conclusion is based on research by NPD group, which found that:

1. People between the ages of 18-24 ordered from/at restaurants 218 times on average between February 2021 and 2022

2. When Generation X diners were that age in 2002, they ate out 284 times a year on average

3. When Millennials were this same age, they ate out 244 times over a year’s time


There are various reasons for this dining trend, and restaurants are being challenged to attract these diners via loyalty programs, partnering with social media and young stars, and some may have to lower their prices.Some industry watchers attribute this to the pandemic-induced work-from-home. The pandemic also forced many workers of this age group to learn how to cook, a skill they’ve retained post-COVID. In addition, inflation and high gas prices are shrinking their level of discretionary spending. Another “wild-card” is the smart phone, which has been an appendage to these diners since they were kids. This has resulted in a phenomenon known as “committed consumption”, which means Generation Z consumers have already committed to mobile-device based goods and services before they consider dining out.Industry experts are divided as to whether this is a short-term problem or a more fundamental shift in buying patterns. Some restaurants are not waiting to find out. Chicken wing restaurants like Wing Zone and Wingstop, as well as several donut chains are actively seeking out ways to attract GenZers. Their research has found that between 13-18% of visitors to their locations are this demographic vs. the industry average of a more modest 10% of visitors. One reason is that food items like wings and donuts are more popular with diners ages 18-24. The age old “value proposition” is at work here, for price is the most important factor this group values with choosing which restaurant to try.As a result, some restaurants are seeking ways to lower their prices, while others are developing or refining their customer loyalty programs. Restaurants love online loyalty programs because they can use them to learn their customers’ preferences, and then market directly to them, and build on brand loyalty. One key factor in developing these programs is find a way to reach these consumers where they’re already spending a lot of time: their phones. It is widely accepted that Generation Z diners are more active on their mobile devices than any other generation of consumers.As a result of this market segment’s use of mobile technology, Chipotle, McDonald’s, and Starbucks have been revising their marketing and loyalty programs. Others, like IHOP, have taken a more light-hearted approach, creating the International Bank of Pancakes, where customers earn PanCoins when they spend more money through their app. In addition, they find rewards in the app’s “Stack Market”.Other restaurants are teaming up with celebrities and social media “influencers” to get GenZ diners excited about their food. Savvy restaurateurs will need to pay heed to this trend to ensure that they are able to appeal to a broader target market if they want to continue to be relevant for future generations of diners.

 
 

A new poll from the National Restaurant Association (NRA) focused on the challenges and opportunities for restaurants during the balance of the current year and into 2023. Based on responses, the trade group compiled the following data:

1.   96% cite supply chain delays as a significant challenge
2.  90% cited high food costs
3.  80% planned to increase their investments in and use of technology
4.  80% anticipated modifying their menus due to supply chain issues
5.   70% cited staffing shortages as an issue
6.   54% were planning to explore take-out or delivery options
7.   50% were planning to boost outdoor dining
8.   50% indicated that recruiting/training employees to be their top challenge
9.   40% expect that it could be another year or more before business returns to normal
10. 25% are exploring more off-premises business options

 

Separately, one of the oldest challenges facing restaurants is how to boost off-peak hours, especially in light of some of the unique challenges that have emerged in the past 2+ years. Industry consultants suggest the following ways to boost sales and hopefully profits:

1.  Small plates: during off-peak times offer a few lighter options for the hours that bracket peak lunch and/or dinner hours

2. Happy hours: consider adjusting the traditional 5-7 timeframe (if ABC regulations permit). Discounting of items may be needed, with the idea that customers may want to stick around for dinner

3.  Late night draws: it is likely that later hours attract younger customers, which means that menu items may need to be more affordable, and offering entertainment may be an additional draw

4.  Host meetings: consider renting out the space to business and/or community meetings during traditionally slow periods

5. Know the market: use market research and your own knowledge about your customer base to enable the eatery to best select menu specials that appeal to the broadest range of clients

 

In short, restaurateurs will need to understand what attracts customers and how to generate repeat business. In addition, eateries that will survive and thrive in today’s environment are those that are willing to explore and embrace new ways of expanding their client base.

Many business topics are best addressed in small group settings with time and attention focused on the details of the topic. The SBDCs offer 2 hour to 4 hour training programs and seminars on a variety of topics including business planning, marketing, management, legal considerations, accounting and bookkeeping, financial analysis, technology, access to capital, and business basics. Subject area experts deliver training programs for the Virginia SBDCs.

Training & Events

 

 


 Does your business need assistance? Services are confidential and there is no charge for counseling services.  Let us help you save time with your business projects MECC\’s Small Business Development Center provides the following services:

  • Management Skills 

  • Business Information 

  • Business Planning 

  • Productivity Improvement 

  • Workshops 

  • Networking Assistance 

  • Loan Application Assistance 

  • Sources of business financing 

  • Financial Analysis 

  • Marketing 

  • Permits, licenses and taxes 

Don’t know where to get started? Click here to request counseling.


 

Grant Search Sources: Grants.gov: (www.grants.gov) this is a federal database that provides details on all federal government grant opportunities

SAM.gov: (www.sam.gov) this website also offers information on federal grant opportunities

OpenGrants: (www.opengrants.io) a very comprehensive data set of public and private grants in the US

GrantWatch: (www.grantwatch.com) this is a subscription-based site that provides information on public and private grant sources. They have a database of over 25,000 grants

Federal Grant Programs:

SBIR grants: (www.sbir.gov) this program focuses on technology with the potential for commercialization

STTR grants: (www.nsf.gov) program expands funding for innovative research and the development of leveraging existing technology DoD grants: (www.grants.gov) this program is a sub-set of the STTR funding initiative

DOE grants: (www.science.energy.gov/sbir) offered via both SBIR and STTR programs NIH grants: (www.nih.gov) these grants are for businesses developing and researching biomedical technology

DOJ grants: (www.justice.gov) these fund projects that support law enforcement, public safety activities, and the criminal justice system

DOI grants: (www.doi.gov) grants are offered via several departments, all related to interior department initiatives

DOA grants: (www.rd.usda.gov) grants are offered via the Department of Agriculture to create quality jobs and those that provide needed services in rural areas

NIFA grants: (www.nifa.usda.gov) The National Institute of Food and Agriculture (NIFA), are offered only to non-profits and larger businesses

STEP grants: these are offered to small businesses engaged in exporting, and interested parties should check with the SBA’s Office of International Trade for details

Private Grants: FEDEX Small Business Grants: (www.fedex.com) this program has been in operation almost a decade and includes applicants nationwide. The top prize is $50,000 and $4,000 in FEDEX Office services, as well as smaller amounts of $20,000 and $1,500 in FEDEX Office services. The program runs annually National Association for the Self-employed (NASE) Growth Grants: (www.nase.org) these grants are intended for members that want to grow their business, and they offer $4,000 and the awarded funds can be used for a wide range of business activities

The Streetshares Foundation Veteran Business Grant: (www.streetsharesfoundation.org) these grants are open to veterans, active-duty, or spouses, and awardees can receive up to $15,000, and are based on the idea, expected use of funds, product-market fit, team, and the impact the business will have on the veteran or military community

NAV grants: (www.nav.com) offers quarterly grants of $10,000 to help solve a business problem or take applicant’s business to the next level

Up & Running grants: (www.helloalice.com) funding of $10,000 is granted to 50 awardees nationally in cash, coaching, and eBay education.

Grants for Minority-Owned and Women-Owned Businesses:

The Galaxy grant: offered by Hidden Star, a Texas-based 501(3)(C), and offer up to $2,900 to women and minority-owned businesses

The Coalition to Back Black Businesses: grants range from $5,000 – $25,000, and distribute the smaller awards in the fall, with the larger awards being offered during the summer. In addition to cash awards, the program is planning to offer other support services and training worth over $14 million over a 4-year timespan. The business must be in an economically-vulnerable community verified via the “Distressed Communities Index”

The Girlboss Foundation grant: these awards are for $15,000 and are geared towards firms that will create innovations in design, music, arts, and fashion industries. Awards are made 2X per year

Kitty Fund grant: these are micro-grants of $500 with awards intended to help mothers grow their businesses, and they must have at least 2 employees

Amber grant: these range from $4,000 – $30,000 per award, and awards are made monthly. In addition, they offer “year-end” grants of $25,000. Applicant businesses must be women-owned, and owners must be able to explain how the business will use the funds

It should be noted that some localities and local organizations also provide grants, so interested parties may want to check with local resources for these opportunities. Also, this is not an all-inclusive list of grants that may be available but is intended to be representative of different options for small businesses seeking grant funding. Furthermore, it should be noted that these programs are generally not intended to fund start-up businesses, and many are focused on specific industries that require a significant level of expertise on the part of the applicant company’s owners.


 


Contact Us:

Becki O’Quinn, SBDC Director  boquinn@mecc.edu  276-523-9454 or 276-254-2816
Israel Bolling ibolling@mecc.edu 276-523-9101